Release Notes - February 17, 2023

How to create a Team in Decode?

How to create a Qualitative Study?

How to add a user to a Team?

Getting Started with Decode

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Sign-up using your email

Sign-up using Google SSO

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How to sign up using Invite Link?

How to Launch a Qualitative Study?

Decode Live Meeting Features

Types of Question Blocks

How to share a quantitative study?

How to share a qualitative study/meeting link?

How to request participant to share screen/How to make participants share their screen?

What is a Team on Decode?

How to remove participant from live meeting?

Decode Dashboard

How to invite users

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How to join a Decode Live meeting?

What is a Home Team?

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How to create a Quantitative study?

Setting up a Webex Connection

Editing, Deactivating and Deleting an Integration

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How to update your profile?

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Checkbox Question Block

How to launch/publish a quantitative study?

How to create Discussion Guide?

How to share discussion guide with participants?

How to add a question block in a Survey/Quantitative study?

How to view the result/analytics of the study?

Downloading Study/Survey Responses

How to copy a quantitative study?

Multiple Choice Question Block

Paragraph Question Block

Short Answer Question block

Terms Of Use

Privacy Policy

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Release Notes - February 14, 2023

How to delete a question block?

Dropdown Question Block

Linear Question Block

Star Rating Question Block

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Smiley Rating Question Block

NPS Question Block

How to Translate Transcript?

What is the best device and browser to use Decode Live on?

What is a Discussion Guide?

Release Notes - February 08, 2023

Release Notes - February 21, 2023

Release Notes - February 24, 2023

Date Question Block

Release Notes - February 03, 2023

Release Notes - February 10, 2023

Release Notes - March 01, 2023

Release Notes - January 24, 2023

Release Notes - January 27, 2023

Release Notes - September 23, 2022

Release Notes - 04 March, 2023

Media Insights Block in Decode

Release Notes - September 12, 2022

Release Notes - July 29, 2022

Release Notes -  June 14, 2022

Release Notes - 10 March, 2023

Release notes - 14 March, 2023

Release Notes - 17 March, 2023

Release Notes - March 20, 2023

Release Notes - March 24, 2023

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In this section, you will find all articles related to performing quantitative research in Decode.

Quantitative Research

In this section, you will find all articles related to performing qualitative research in Decode.

Qualitative Research

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Release Notes

<h3 style="text-align:justify;">Overview</h3>With Decode, conducting qualitative research has never been easier. Qualitative research is a powerful way to gain a deeper understanding of your target audience by exploring their thoughts, feelings, and behaviours in detail. You can create One-on-one, Dyad, Triad, and Group meetings videos to analyze them and get insights to draw meaningful conclusions.&nbsp;In this article, we'll take you through the process of designing and conducting a qualitative study that delivers insightful and actionable results.<h3 style="text-align:justify;">Steps</h3>Step 1: Once you log in to your Decode account, you will arrive on the dashboard.Step 2:&nbsp;&nbsp;On the left navigation panel, click on the “+” icon to open the research page.<img class="image_resized" style="width:auto;" src="https://s3.amazonaws.com/helpscout.net/docs/assets/61f0ca1170274769c9ad32b2/images/63bd10dde8beff1be5c66bc8/file-SK3fOIQsNR.png">Step 3:&nbsp;On the Research page, from the left panel, expand the “Qualitative Study Templates” option by clicking on it and select the "live meeting" option from the list.<img class="image_resized" style="width:auto;" src="https://s3.amazonaws.com/helpscout.net/docs/assets/61f0ca1170274769c9ad32b2/images/63bd1268d0b6de7e3be2aa4a/file-LtTRk2ksdZ.png">Step 4: After selecting the Live Meeting option, you will be directed to the meeting type selection page, where you will find the following different templates of meetings:<ul><li style="text-align:justify;">One on One meeting:&nbsp;You can invite one&nbsp;participant to this meeting and have a one-on-one discussion.</li><li style="text-align:justify;">Dyad Meeting: You can invite up to two participants to this meeting</li><li style="text-align:justify;">Triad Meeting:&nbsp;You can invite up to&nbsp;three participants to this meeting.</li><li style="text-align:justify;">Focus Group:&nbsp;You can invite up to six participants to this meeting</li></ul>Step 5: Once you have selected the meeting template, a new page will open for adding the meeting details. Here you need to add the following information:<img src="https://cdn-assets.productfruits.com/dddc6734-16f4-4687-8dc7-f79a021c7ee9"><ul><li style="text-align:justify;">Meeting title&nbsp;– Provide a title for the meeting.</li><li style="text-align:justify;">Date&nbsp;– Input the meeting date.</li><li style="text-align:justify;">Time&nbsp;- Start time of the meeting.</li><li style="text-align:justify;">Language&nbsp;– The language in which the conversation would happen should be selected beforehand. This helps us to generate accurate transcripts.</li><li style="text-align:justify;">Moderator&nbsp;– A moderator is a role in Decode meetings; they have the same privileges as the organizer (the user who creates a meeting). Only decode users can be moderators. The organizer and the moderators can:<ul><li style="text-align:justify;">&nbsp;Turn on video and audio during the session.</li><li style="text-align:justify;">Share their screen.</li><li style="text-align:justify;">Mute other users.</li><li style="text-align:justify;">You can select up to 3 Moderators in all the meeting types.</li></ul></li><li style="text-align:justify;">Required Attendees&nbsp;– You can invite users to part of the workspace by selecting them from the dropdown. You can add non-Decode users to the attendee list by tying in their email addresses. During meetings, they can turn on their video and audio and chat with the organizer, moderators, and other participants. Attendees cannot share their screens.</li><li style="text-align:justify;">Observers&nbsp;– You can invite users to be silent participants by adding them to the observer list. You can select the users from the dropdown. Observers can only spectate the meeting but can neither turn on their audio or video nor send messages on the chat.</li><li style="text-align:justify;">Description - You can provide details of the meeting in this section; it will be visible to all the meeting participants.<ul><li style="text-align:justify;">You can select up to 5 Observers in all the meeting types.</li></ul></li></ul>Properties:Hide Organizer: Using this option, you can make the organizer(the user who creates the meeting) hidden in the call.Step 7: Once you fill in the required details, click on the “Save” and then the "Publish" button to launch the study.<img src="https://cdn-assets.productfruits.com/17465442-708b-4e1d-9429-071b447cdc9f">Step 8: Once the study is published, an invite will be sent to the user to attend the meeting.

<h3 style="text-align:justify;">Overview</h3>Conducting a quantitative study on Decode can provide valuable insights into user behaviour and preferences, as well as help you make data-driven decisions. In this article, we will guide you through the steps for creating quantitative studies in Decode.<h3 style="text-align:justify;">Steps</h3>Step 1: Once you login into your Decode account, you will be directed to the dashboard.Step 2: Click the “+” button on the left navigation panel.<img class="image_resized" style="width:auto;" src="https://s3.amazonaws.com/helpscout.net/docs/assets/61f0ca1170274769c9ad32b2/images/63bd006ae0d50f5555840595/file-bc8C9RMnCd.png">Step 3:&nbsp;You will be directed to the page where you can choose the type of research you want to perform, and by default quantitative research page will be shown.Step 4: From the navigation panel available on the left side, you can expand template types by clicking on them. Once you have explored the templates, you can select the type of quantitative research.&nbsp;Step 5:&nbsp;If you decide to create a survey from scratch, click on the "Create from Scratch" button in the top right corner.<img class="image_resized" style="width:auto;" src="https://s3.amazonaws.com/helpscout.net/docs/assets/61f0ca1170274769c9ad32b2/images/63bcfdcbbfe3f971fb094024/file-v8dWfTLy91.png">Step 6: Once you click on it, you will be redirected to the survey's home page, which you can customize and use as an introduction page for your survey.<blockquote>Note: By Default, the survey language will be selected as “US English”, which you can customize as per your requirement.&nbsp;</blockquote><img class="image_resized" style="width:auto;" src="https://s3.amazonaws.com/helpscout.net/docs/assets/61f0ca1170274769c9ad32b2/images/63bcfdd7e0d50f5555840593/file-iMscBKmuK5.png">Step 7: For&nbsp;every study, by default, &nbsp;a welcome page and thank you page will be available for you, which can be customized.Step 8: Click on the “+Add new Block” from the homepage or the navigation panel to add a new block.<img class="image_resized" style="width:auto;" src="https://s3.amazonaws.com/helpscout.net/docs/assets/61f0ca1170274769c9ad32b2/images/63bcfe98e0d50f5555840594/file-tWcwX0Itqd.png">In the block section, you can add the followings:&nbsp;General:&nbsp;&nbsp;In the general section, you will find the different question types you can add to your survey.To know about question block types, Click here.Media Insight: In this section, you can upload your media from your local system and add a YouTube video or a Vimeo video.Shopper Insight: To create a virtual shelf to check the placement of your product on an actual store shelf, select the design from this section.Once you select any block type, a form will open where you can customize the block, add logic for question appearance and change the question properties.<img class="image_resized" style="width:auto;" src="https://s3.amazonaws.com/helpscout.net/docs/assets/61f0ca1170274769c9ad32b2/images/63bd014ae8beff1be5c66bbb/file-8287aE7rLI.png">Step 9: Before publishing the survey, you can preview the survey by clicking on the "Preview" button at the top-right corner of the page.<img class="image_resized" style="width:307px;" src="https://s3.amazonaws.com/helpscout.net/docs/assets/61f0ca1170274769c9ad32b2/images/636cacdcbb9de94e2fcf4dae/file-JmJV5oXTtY.png">Step 10: Click on the publish button to make the survey live.<img class="image_resized" style="width:303px;" src="https://s3.amazonaws.com/helpscout.net/docs/assets/61f0ca1170274769c9ad32b2/images/636cad150fc1f6451107cb3c/file-jwrGcsy44t.png">

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