Decode Support

Support for Decode by Entropik

Welcome to the Decode support page! We are committed to providing you the assistance you need to maximize your experience with our AI-powered consumer research platform.

First Response SLA

You can expect to receive a first response from our customer support team within 48 hours of submitting your inquiry.

Support Options

For any questions or issues regarding the Decode platform, please utilize the following support options:

Email Support: Reach out to us at support@getdecode.io. Please provide detailed information about your inquiry so we can assist you more effectively.

Knowledge Base: Visit our Knowledge Base for articles, tutorials, and FAQs that cover a wide range of topics related to using Decode.

We appreciate your understanding and patience as we work to assist you. Our goal is to ensure you have a seamless experience with Decode.