Star Rating Question Block

Overview

The Star Rating question allows respondents to rate an item using a visual 1-to-5 star scale. Each star represents a level of satisfaction, quality, or favorability, making it easy for respondents to provide quick, intuitive feedback.

Block Details

Enter the Question: Type your question in the input field. If you’d like to personalize the question using an answer from a previous block, just type " @ ". A list of earlier questions will appear and select the one you want to pipe from. This helps you tailor the experience based on what the respondent has already shared.

Example:

Previous Question: Which shampoo brand do you currently use? Options: Dove Shampoo, Head & Shoulders, Pantene, Clinic Plus, Sunsilk and Tresemmé .

Star Rating Block Question: How would you rate the overall performance of @Which shampoo brand do you currently use?

Respondent’s View: If the respondent selected Panetene in the previous question, the star rating question will appear as, How would you rate the overall performance of Pantene?

Properties

The Star Rating block offers several configuration options in the right-side Properties panel, giving you flexibility in how the question behaves and how responses are collected.

Layout: You can enhance the visual presentation of your Star Rating question by adding an image (e.g., product photo, brand logo, or usage scenario) to make the block more visually engaging and help respondents better relate to what they’re rating.

1. To do this, Change the Layout Position: By default, the layout is set to “Blank”, which displays the question in a standard format (text on top, dropdown below). To enable image upload, select a different layout option:

Left
Right
Top

2. Upload or Select an Image: Once a layout is selected, you'll see an option to:

Upload an image from your device
Choose from predefined images available in the platform’s image library.

Options

Response Required (Enabled by default): This setting ensures respondents must select an option before proceeding to the next question. You can disable it if you want to make the question optional.

Result

Once your study is published and responses are collected, you can analyze the results for each block individually.

Overall Results

Once your study is published and respondents have completed it, you can view the results for each block. For a Likert Scale (Linear Question) block, results are displayed as a column chart.

1. Top Summary

This section gives you a quick snapshot of how your study performed:

Total Blocks – Number of question blocks included in the study
Total Responses – Count of completed responses across all blocks
Screened Out – Respondents who didn’t qualify based on screener logic
Dropped Off – Respondents who exited the study midway
Completion Rate – % of respondents who completed the full study
Drop-Off Rate – % of respondents who exited before completion

2. Study-Level Download

Download all collected response data at the study level, covering every block and question.

3. Filter Responses

Use the filter panel at the top of the results view to analyze specific respondent segments.

You can filter based on:

Answers from previous questions
Device type (e.g., mobile, desktop)
Browser used (e.g., Chrome, Safari)

This helps uncover trends and insights within specific user groups.

4. Weighting

Clicking the "Weight" button opens a right panel where you can:

1. Choose questions to apply weighting

2. View a table showing:

Sample % – Actual respondent distribution
Target % – Your desired audience distribution

Once applied, the platform recalculates results across all blocks based on the new weights, allowing you to analyze outcomes using your ideal respondent mix.