Using third-party redirects in surveys is a powerful way to increase response rates, enhance data quality, and improve the overall user experience. In this article, we'll provide you with an overview of what third-party redirects are and how you can create them in Decode.
What is Redirect URL?
Third-party redirects in surveys refer to the practice of redirecting survey respondents to an external website or platform. This is typically done by inserting a redirect link into the survey flow, which sends the respondent to an external platform or website.
Step 1: Open the study or which you want to add redirects to/from the 3rd party platforms.
💡You can define the integrations while creating the study or later if the study is in the draft stage.
Step 2: In the study, go to the Connect tab. On this page, you will find the fields for adding the URL of the platforms to/from which you want the redirect to happen for different events while taking the survey in the study.
- Complete URL: Using this URL, you can send the respondents to a different webpage after successfully completing the study.
- Screen Out URL: Using this field, you can add a URL where respondents will be redirected to a different page in case they don't clear the screening questionnaire configured. This URL can also be used to re-direct respondents who don't enable their camera and audio device permissions.
- Error URL: Using this, respondents can be redirected to a different platform if the test gets aborted. Tests can get aborted for reasons such as:
- The respondent reloads a page or navigates away from a test screen.
- The respondent's camera or audio fails.
- The respondent faces network issues.
- Quality Check URL: This URL can be configured for redirecting duplicate participants as they try to open a test for the second time.
- Adding Variable: While redirecting the decode study, you can define up to 5 static variables that will be passed on to the URL to the integrated platform.
- You can enter any alphabet for the five variables, but once one alphabet is defined in the redirect, the same alphabet cannot be defined in the same study.
- Duplicate use of alphabets is not supported within a single study.