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Getting Started
Getting Started with DecodeHow to create an account/Sign-up in Decode?Sign-up using your emailSign-up using Google SSOSign-up using Microsoft SSOHow to sign up using Invite Link?Decode DashboardHow to create a Team in Decode?How to invite users
Quantitative Research
How to create a Quantitative study?Types of Question BlocksHow to add a question block in a Survey/Quantitative study?How to delete a question block?How to launch/publish a quantitative study?How to share a quantitative study?How to view the result/analytics of the study?Downloading Study/Survey ResponsesCheckbox Question BlockMultiple Choice Question BlockParagraph Question BlockShort Answer Question blockDropdown Question BlockLinear Question BlockStar Rating Question BlockThumb Rating Question BlockSmiley Rating Question BlockNPS Question BlockDate Question BlockHow to copy a quantitative study?Media Insights Block in Decode
Qualitative Research
How to create a Qualitative Study?How to Launch a Qualitative Study?Decode Live Meeting FeaturesHow to share a qualitative study/meeting link?How to Translate Transcript?How to join a Decode Live meeting?How to change role of a participate during live meeting?How to remove participant from live meeting?How to request participant to share screen/How to make participants share their screen?What is a Discussion Guide?How to create Discussion Guide?How to share discussion guide with participants?
Teams
What is a Team on Decode?What is a Home Team?How to create a Team in Decode?How to view and edit a team?How to add a user to a Team?
Marketplace Integrations
How do integrations work?Setting up a Webex ConnectionSetting up a Teams connectionSetting up an FTP/SFTP connectionEditing/Deactivating an FTP ConnectionEditing, Deactivating and Deleting an Integration
Account Management
How to Reset Password?How to update your profile?
FAQ
What is the best device and browser to use Decode Live on?Terms Of UsePrivacy PolicyWhat is the exclamation / caution sign on the media card?
Release Notes
Release Notes - March 24, 2023Release Notes - March 20, 2023Release Notes - 17 March, 2023Release notes - 14 March, 2023Release Notes - 10 March, 2023Release Notes - 04 March, 2023Release Notes - March 01, 2023Release Notes - February 24, 2023Release Notes - February 21, 2023Release Notes - February 17, 2023Release Notes - February 14, 2023Release Notes - February 10, 2023Release Notes - February 08, 2023Release Notes - February 03, 2023Release Notes - January 27, 2023Release Notes - January 24, 2023Release Notes - September 23, 2022Release Notes - September 12, 2022Release Notes - July 29, 2022Release Notes - June 14, 2022

Release Notes - February 24, 2023

Improvements🚀

  • Updated the Discussion guide in the qualitative study, now the user will receive a notification for the following:
    • Error toaster message if the section header is empty.
    • Character limit error message when the user exceeds the limit of 100 in Title.
  • Added feature for limiting per-block media duration to 15 mins in the quantitative studies.

Bug Fixes🔧

  • Fixed the bug by which the bottom buttons are getting hidden if the user has a more resolution screen in the survey creation; now, a Scroll will be displayed if the screen is having less resolution in the study and tester view page.
  • Fixed the bug which was preventing users from creating meetings from the meeting section.
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