Release Notes - 4th September

This release brings improvements across Library, Results, AI Moderator, Behavioral Insights, media handling, participant tracking, and overall platform usability. Key highlights include improved AI Theme generation for Library media, more reliable filtering and search in Results, better participant drop-off tracking, improved multilingual Behavioral Insights, more accurate AI Moderator response tracking, and UI improvements across the platform.

1. AI Themes for Library Media

AI Themes are now generated for media uploaded directly to the Library once media processing is completed, enabling researchers to access theme-based analysis and insights as expected.

Benefit: Researchers can now use AI Themes consistently across media uploaded through the Library.

2. More Reliable Results Filtering

The Results filtering experience has been improved to ensure selected filters are correctly applied to the response table.

Previously, users could select filters such as completion status or browser, while the response table continued to display the complete dataset.

Improved: Applied filters now correctly return only the relevant responses.

3. Improved Approvals List Display

The Approvals section has been improved to ensure all applicable items are displayed regardless of browser zoom settings.

Previously, reducing the browser zoom below 100% could limit the Pending Approvals and Previous Actions sections to 7 items.

Improved: The Approvals list now displays the correct number of items across different browser zoom levels.

4. Transcript Status Updates After Limit Changes

The transcript generation flow has been updated to correctly reflect changes after the transcription limit is increased and media is reprocessed.

Previously, sessions could continue to display "Transcript Generation Paused" even after the limit was increased.

Updated: The transcript status now reflects the latest workspace limit and processing state.

5. Correct File Type Display for MP4 Media

The file type display in the Dashboard has been updated to correctly identify uploaded MP4 files.

Previously, MP4 files could appear with a MOV icon, which could cause confusion when identifying media.

Updated: Files now display the appropriate icon based on their file type.

6. Improved Results Search Experience

The Results search experience has been enhanced to correctly refresh the response table when a search is cleared.

Previously, clearing a search could leave the table displaying results from the previous search.

Improved: Clearing the search now restores the relevant response list as expected.

7. Behavioral Insights Language Standardization

Behavioral Insights have been updated to maintain consistent English terminology across multilingual studies.

Previously, metric names and keys could be generated in the language used during the meeting or interview.

Updated: Behavioral Insights metric names, labels, and keys now remain in English, regardless of the meeting or interview language.

8. Accurate Completion Percentage for Drop-Offs

Participant completion tracking has been improved for cases where a participant exits a study without providing any responses.

Updated: Participants who drop off without submitting any responses are now correctly shown with 0% completion.

9. Improved Drop-Off Tracking

Participant status tracking has been enhanced to correctly identify participants who exit a test without providing any response or submitting the test.

Improved: Such participants are now correctly reflected under Drop Off with 0% completion.

10. More Accurate AI Moderator Response Tracking

AI Moderator response tracking has been updated to distinguish between users who submit their email and users who actually enter the interview.

Previously, an attempt could be counted as a valid response even when the user exited before joining the AI Moderator session.

Updated: Only participants who successfully enter the AI Moderator interview are counted as valid responses.

11. Complete Layout for Copied Media Links

The media page experience has been improved when accessing a copied media link directly in a new browser window.

Previously, the page could load without the header and navigation section.

Improved: Media pages now open with the complete page layout, including the header and navigation.

12. Improved AI Block Identification in Study Builder

The AI Study Builder experience has been improved when updating content through the AI chat.

Previously, requests to update the Welcome Page could result in the Context Block being updated instead.

Improved: The AI now correctly identifies the Welcome Page and updates the requested block without modifying the Context Block.